From first conversation to settled routine.
A clear start prevents misunderstandings and protects quality from day one.
- 01
Introduction
We visit the building, listen to the problem areas and assess the condition of the materials.
- 02
Assessment
Surfaces, frequencies and accessibility are measured and recorded.
- 03
Proposal
A transparent specification with scope of work, schedule and price. No hidden items.
- 04
Mobilisation
Assignment of a fixed team, a supervisor and a key-handling procedure.
- 05
Delivery
Work to the agreed schedule, with every visit recorded.
- 06
Follow-up
Periodic inspection, reporting and adjustment where needed.
Quality cycle
Agree. Deliver. Inspect. Adjust.
Clear expectations, active follow-up and fast correction when it is needed.
- Structured inspection
- Periodic walk-rounds by our supervisor, following a fixed checklist per zone.
- Digital records
- Work, hours and interventions are recorded digitally and remain available for review.
- Reporting
- A clear report with findings, photographs and actions taken. On the agreed cycle: monthly or quarterly.
- Adjustment
- Every remark gets an answer and a date. We only close a point once it is resolved.
Questions
Frequently asked questions
Do you work with fixed staff?
Yes. Every building is assigned a fixed team and a named supervisor. If someone is absent, we provide a replacement who already knows the site.
How is pricing determined?
On the basis of a site visit and a survey. You receive a specification with a clear scope of work and a fixed monthly price.
Can you work outside office hours?
Certainly. Evening, night and weekend scheduling are all possible, matched to how the building operates.
How do you handle keys and access?
Under a written key procedure, with numbered issue and a record of every handover.
Are you insured?
We hold public liability insurance and work in full compliance with Belgian social legislation.
What happens if something is not right?
You report it to your named contact. We acknowledge it within the working day and update you as soon as it is resolved.
Ready for a better standard?
A site visit usually takes half an hour and commits you to nothing. You then receive a clear proposal, matched to your building.