Communal areas — More about this service
Entrance halls, stairwells, lifts and storage areas, maintained to a fixed schedule.
Cleaning and facilities support — across Belgium
A building speaks before you say a word.
Illy Facility Services maintains communal areas, offices and working environments to a standard you never have to chase. Consistent teams, established procedures and one accountable contact.
A half-hour site visit, with no obligation, followed by a clear proposal.
You are not buying hours. You are buying control.
Facts
- Active since
- 2021
- Service area
- Belgium
- Public liability insurance
- Compliant with Belgian social legislation
Sound familiar
Cleaning should bring calm. Not more work.
When quality fluctuates, communication drags or cover is not arranged, cleaning turns into a daily management problem. That is exactly what we take off your desk.
What you want to leave behind
- Fluctuating quality
- Too much internal follow-up
- Uncertainty about the scope
- Problems when someone is absent
- Slow resolution after a complaint
What you can expect
- Fixed agreements and active inspections
- One point of contact who takes ownership
- A clear scope and quotation
- Support and cover where possible
- Fast follow-up and targeted adjustment
Services
Everything a building needs. From one partner.
One partner, one schedule, one person responsible — for daily maintenance and specialist work alike.
Offices — More about this service
Workstations, meeting rooms and washrooms, cleaned out of hours or discreetly during the working day.
Business and industry — More about this service
Production halls, warehouses and plant rooms, planned around your shifts.
Windows and glazing — More about this service
Streak-free glass using purified water, including façades at height.
Deep cleaning — More about this service
Build-up, limescale and dulling that daily routine cannot reach.
Floor care — More about this service
Identify the material first, choose the method second.
Difference
Not cheaper. More predictable.
Our clients rarely choose us for a single reason. They stay for the sum of them.
Fixed teams
The same people in your building. They know the access points, the routines and the site’s particular requirements.
One point of contact
A named account manager who knows your file and responds within the day.
Verifiable quality
Structured inspections, photographic records and reporting, all available digitally.
Discretion
Professional appearance, identifiable workwear and absolute confidentiality in occupied buildings.
Professional equipment
Machines and products that protect the building rather than wear it down.
Fully compliant
Insured, compliant with Belgian social legislation and committed to lawful employment practices.
Sectors
At home in very different environments.
Every sector has its own rhythms, expectations and sensitivities. Our approach adapts to them.
- 01
Offices & SMEs — More about this sector
Presentable workspaces, washrooms and shared areas.
- 02
Managing agents & residences — More about this sector
Stairwells, lifts, entrance areas, waste rooms and glazing.
- 03
Residential care & healthcare — More about this sector
Respectful execution, fixed routines and dependable communication.
- 04
Industry & manufacturing — More about this sector
Cleaning organised around schedules, zones and safety rules.
- 05
Hospitality & retail — More about this sector
Well-kept public areas and flexible work outside peak hours.
- 06
Handovers & projects — More about this sector
First clean, deep cleaning and temporary support.
The difference
Restore what routine maintenance can no longer preserve.
Regular maintenance preserves a building’s condition. Deep cleaning brings back its original finish.
Follow-up
Quality you can verify.
Without evidence, quality remains an opinion. We document our work so you can assess it without having to visit the site yourself.
- 01Structured inspection
- Periodic walk-rounds by our supervisor, following a fixed checklist per zone.
- 02Digital records
- Work, hours and interventions are recorded digitally and remain available for review.
- 03Reporting
- A clear report with findings, photographs and actions taken. On the agreed cycle: monthly or quarterly.
- 04Adjustment
- Every remark gets an answer and a date. We only close a point once it is resolved.
- 01Agree
- 02Deliver
- 03Inspect
- 04Adjust
How we work
From first conversation to settled routine.
A clear start prevents misunderstandings and protects quality from day one.
- 01
Introduction
We visit the building, listen to the problem areas and assess the condition of the materials.
- 02
Assessment
Surfaces, frequencies and accessibility are measured and recorded.
- 03
Proposal
A transparent specification with scope of work, schedule and price. No hidden items.
- 04
Mobilisation
Assignment of a fixed team, a supervisor and a key-handling procedure.
- 05
Delivery
Work to the agreed schedule, with every visit recorded.
- 06
Follow-up
Periodic inspection, reporting and adjustment where needed.
Questions
Frequently asked questions
Do you work with fixed staff?
Yes. Every building is assigned a fixed team and a named supervisor. If someone is absent, we provide a replacement who already knows the site.
How is pricing determined?
On the basis of a site visit and a survey. You receive a specification with a clear scope of work and a fixed monthly price.
Can you work outside office hours?
Certainly. Evening, night and weekend scheduling are all possible, matched to how the building operates.
How do you handle keys and access?
Under a written key procedure, with numbered issue and a record of every handover.
Are you insured?
We hold public liability insurance and work in full compliance with Belgian social legislation.
What happens if something is not right?
You report it to your named contact. We acknowledge it within the working day and update you as soon as it is resolved.
Ready for a better standard?
A site visit usually takes half an hour and commits you to nothing. You then receive a clear proposal, matched to your building.